Dedicated to Service Excellence When and Where Your Operations Need it   Specifying and installing the right customer transaction and security equipment for your operations is just part of our value to you. The real plus in ATM PLUS is our customer-focused service commitment–the support resources that help keep your equipment operational and performing consistently to the standards you assign. For that, our customers rely on our well-regarded network of installation resources, highly trained service technicians and fleet of well-stocked service vehicles.   Don’t Make a Move Until You Talk to ATM PLUS!   The ATM PLUS service capability covers the majority of the markets within the four state region of Indiana-Ohio-Kentucky-West Virginia. We offer comprehensive 24/7/365 coverage for our service contract customers on the systems we sell and/or the systems you entrust to us for service. Our support teams can fulfill the security and customer transaction equipment service your operations need for new branch construction, remodel, facility consolidation or security upgrades. Let ATM PLUS expertise integrate the solution for you with proven technologies, coordinated installation and local service.   How can our service support network help make your operations efficient, productive and secure?   Here are some everyday ATM PLUS capabilities: Maintain and service your hard-working 24-hour ATMs; upgrade them to certifiable, cost-effective solutions. Replace your older VCR surveillance equipment with new, multi-tasking digital video recording systems that manage your risk, reduce fraud and streamline your surveillance processes. Provide emergency two-hour downtime service and parts replacement to your faulty drive-in customer transaction systems; upgrade them with the latest in two-way video messaging. Coordinate comprehensive new branch installation of night depositories, ATMs, vaults/vault doors and safe deposit box systems, teller counter systems, drive-up window and drive-in banking systems, alarms, video surveillance systems. One call, one team. Service and clean your vault door and safe deposit sections, including branch combination lock changeout procedures. Conduct relocation services for your safes, ATMs and vaults, including move supervision and equipment reinstallation. Full installation-service agreements with ATM PLUS can make your operations efficient, productive and secure. Comprehensive Service Agreements:   From same day service, to two-hour response, to T&M agreements, we can customize an annual service agreement and preventive maintenance plan exactly to your needs. Guaranteed Fast Response Time:   Our technicians are deployed strategically to customer locations and assigned designated service territories. And, our automated dispatch system, developed especially for the maintenance patterns of financial institutions, helps ensure consistently faster response times.   Trained, Experienced Technicians:   ATM PLUS service technicians are classroom and field trained on broad technology lines to maintain your ATMs and banking equipment at a service level above the manufacturer's standard.   Extensive Parts Inventory:   We carry an extensive inventory of parts for major ATM and security-transaction equipment brands in our Cincinnati distribution center and on our roving fleet of service vehicles. The up-time solution to your branch equipment service problem is close at hand with ATM PLUS.   Management Reporting:   ATM PLUS maintains online service call data and documents all service performed on all customer-contracted equipment including: Site location, service date Equipment identification Response time, service time Diagnosis of service problem and correction, PM recommendations